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Get your free assistant
All it takes is your work email. We'll take it from there.
- No credit card
- No setup fee
Rather talk first? Book a demo
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Make it yours
Set it up the way your team works.
Data sourcesyoursite.comHelp centredelivery-terms.pdfIt answers from your website, help centre and documents.RulesRefund over €200Your teamEverything elseAnsweredYou decide what goes to a person.PoliciesCancel a booking for free until the day before pickup.
Applied in full every time, in every answer.ColourIs my order on its way?Your colour on the chat, its buttons and its bubbles. Try one.ShapeHi!Hi!Hi!Hi!Round, soft or square corners, solid or glass.BrandDDocketAsk us anythingYour name, your icon, and your brand guidelines.VoiceFormalWarmHi Anna! Happy to help. As formal or as warm as your team.Change any of it, any time.
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Add it to your website
One line of code, wherever your site lives.
WordPressAdd it with a header-and-footer plugin, in the footer. Or paste it into your theme's footer, just before</body>.ShopifyGo to Online Store › Themes › Edit code and paste it into theme.liquid, just before</body>.WixGo to Settings › Custom code, add it to all pages, and place it at the end of the body.SquarespacePaste it into Code injection, in the footer.WebflowGo to Site settings › Custom code, paste it into the footer code, and publish.Any other site<script src="https://www.arbitrhq.ai/widget/widget.js" data-agent="your-company" defer></script>Rather not touch code? We'll do it with you
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Ticket analysis
Within two weeks, we read your past tickets: what customers ask, what share it can answer, and which system it needs.
If the numbers don't work, you stop here.
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Connect and prove
Up to four weeks. We connect it, train it on your history, and run it in shadow until you're happy.
Your inboxIt reads and answers what your customers send to your support address.Web formsYour contact and claim forms come to it, and it answers them.ChatThe chat on your website, now answering your customers too.Your systemYour TMS, WMS, ERP or webshop: it looks up orders, bookings and shipments there.ShadowIt answers live tickets out of sight, beside your team, so you see what it would have sent.A one-off setup, fixed before we start.
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Live
It answers your customers, your team takes the rest, and every month you get a report with what to fix first.
- Every answer included
- Cancel any month
€499 a month, whatever your volume.
What the support agent connects to
- Your websiteAny site, any builder
- The chat on your site
- Reads your pages
- Email and web formsYour support inbox
- Answers by email
- Answers your web forms
- Hand-offs to your inbox
- Your systemTMS, WMS, ERP or webshop
- Looks up orders, bookings and shipments
- A second system, on request
- Your documentsPDF, Word, Excel, CSV, text
- Reads them all
- ZendeskHelp desk
- Reads your help centre
- Learns from past tickets
- Your team replies in Zendesk
- FreshdeskHelp desk
- Learns from past tickets
- Your team replies in Freshdesk, on request
- HubSpotHelp desk
- Learns from past tickets
- Your team replies in HubSpot, on request
- WhatsAppMessaging
- Answers on WhatsApp, on request
- SlackYour team's chat
- Hand-offs in a team channel, on request
Using something else? Tell us whichIncludedOn request
No monthly fee until you've seen it work. We're taking on ten founding customers, three at a time.
Book a demo